Refund & Returns

      As a professional shopping service provider that always takes user needs as the core, we always regard user experience, user satisfaction and user rights protection as the core focus of all post-purchase service work. For any unsatisfactory shopping results, experience deviations and product mismatch problems after purchase, we provide open, flexible and inclusive return channels for all users. We will try our best to effectively eliminate users’ shopping concerns and consumption risks through standardized, transparent and rigorous return service mechanisms. In order to maintain the fairness, impartiality and standardization of the overall service, all returned goods need to meet the unified official intact standard, with complete original factory packaging, no artificial use traces, no external damage and no surface pollution. After the goods inspection and state confirmation work is fully completed and verified, we will steadily promote the follow-up fund settlement, service sorting and final service closing work in a stable and reasonable service rhythm.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.